The transport and logistics sector plays a major role in the UK’s economy by enabling the movement of goods, services and people as efficiently as possible. It is a very diverse sector, which impacts daily on all of us. The UK logistics industry employs around 1.7 million people in over 63,000 companies The passenger transport industry is huge. In 2005, there were over 220,000 people working in the bus and coach industry and 170,000 taxi and private-hire drivers.

Fast Forward has been working hard with a number of SW employers to develop their workers through professional qualifications, tailored training and open courses to meet the needs of the new challenges faced by the sector.

Course selection:

Professional Qualifications

• Certificate in Customer Service
• Certificate in Team Leading Level 2 (ILM)
• Commercial Numeracy
• Effective Business Writing

NVQs

• Warehousing and Distribution NVQ Levels 2 and 3

Personal Development Courses

• Dealing with Difficult People
• Effective Customer Care
• Managing Conflict in the Workplace (ILM)